Answers to Your Frequently Asked Questions.

Great, you must be handy! The big question is, are you sure you properly identified the right replacement gasket? It can be challenging to find the right model online (despite online retailers claiming to match the right model number). Oftentimes, kitchen operators have a closet full of ill-fitted gaskets collecting dust. A complete waste of time and money

The SEALS, through its extensive supplier partnerships, has a large database of all types of refrigerator manufacturers that gives our specialists the accurate gasket profile.

The question is, is ordering and replacing gaskets for multiple units several times a year the best use of your time and money? Likely not. Let the SEALS do it for you…so you can focus on Guests, not Gaskets.

This could be due to a few reasons. To solve this, a SEALS specialist will come out and give you a no-obligation estimate after properly inspecting the reason for the improper door closure. It could be as simple as the magnet in the gasket has gone bad or fallen out. It could also be a hinge, the door closer, or some other component that needs to be replaced. Either way, we’ll get to the bottom of it and solve it.

A professional SEALS tech will inspect, order, and then install your gaskets (or any other items) and, in doing so, will make sure there is a proper air-tight seal on each unit before leaving your establishment.

In the event that the seal does not stay or something does not function to your satisfaction, the SEALS offers a free troubleshooting trip. Just give us a call, and we will send someone out to address the concern. The Seals offers a 4-month or 120-day warranty on all gaskets. If one tears within the warranty period, we will reorder and install at no charge. It’s all about Customer Satisfaction.

That’s great! But let’s be honest, HVAC companies will charge you an arm and a leg. The SEALS prices will likely be much less than what your HVAC guys are charging. But in the rare case they do have lower prices, we can price match. If you can share with me your last invoice for gaskets, I can compare and show how much savings I can provide for you.

Keep in mind, the SEALS are gasket specialists (HVAC companies tend to focus on full units, electrical motors, and compressors). The SEALS will likely be faster and better. There is no risk with our complimentary gasket inspection and First Free Gasket. We’ll be able to show you the quality of our work without the risk! Also, we do NOT charge Trip Fees like the other guys.

We pride ourselves on being fast and incredibly responsive. After inspection, our turnaround time to receive new gaskets and install them is within 5 business days. If it’s a special order or the item is on backorder, it may take longer. We’ll make sure we communicate this proactively to make sure you’re not in the dark. The SEALS can get an order expedited and have it installed within 3 days for a rush charge (for expedited shipping).