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Answers to the frequently asked questions.

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For assistance, please call our customer support hotline at 800-231-6814. Our dedicated team is ready to help you on your journey to a greener, more sustainable future.

Yes. All new customers receive a free on-site inspection and estimate. During the visit, we label and inventory each refrigeration unit so future replacements are fast, accurate, and affordable.

We provide health inspection readiness checklists that include gasket condition checks, temperature control tips, and documentation best practices. Routine SEALS maintenance helps reduce the risk of “critical violations” related to time and temperature control.

Use our Service Area Locator to find The SEALS near you. We currently operate throughout North Carolina, South Carolina, Georgia, Tennessee, and Connecticut, with new territories opening nationwide.

Yes. The SEALS collaborates with strategic partners such as hood cleaning companies, refrigeration contractors, and foodservice suppliers. Visit our Partners page to learn how to join our referral network.

Common signs include cracked, torn, moldy, or loose gaskets, condensation buildup, and temperature fluctuations inside your cooler or freezer. If you notice food spoiling faster or your door not closing properly, it’s time to call The SEALS.

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